Guided Shopping

Don't let customers get lost in menus, navigation, and search. Provide a custom path through your store for each and every shopper. New or Repeat.
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Active User Personalization uses the shopper's intention and presence to guide them to an item, feature, or offer.

Segment of One

Not everyone shops the same way. Understand each shopper's intention in realtime.

Dynamic Navigation

Subtle yet direct. Present the next best action along the customer's path.

One Click Action

Direct integration with billing means the least possible steps between desire and checkout.

New or Repeat

Recognize and adapt the experience to newcomers or old-timers with equal ease.

Uses

Renewals

Calming renewal anxiety

We've all been there. The feeling of paying for something and not being sure that you are getting value from it.

Churn Reduction

Saving members headed for the exit

Being fired by a customer never feels good. Members frequently churn due to UX struggles, buggy software, or not getting enough value. Regardless of the reason, the key is to identify the inflection point of when your customer gives up. Knowing when allows you to begin the remediation process and hopefully save your user from leaving.

Renewals

Getting members to update billing information

It's 5x cheaper to retain an existing user than to acquire a new one. Rebill failures are an interesting example where most businesses do little, if anything.

Loyalty Development

Rolling out the red carpet for your VIPs

You have probably enjoyed a VIP experience with a travel or hospitality business before. For example, if you have status at any popular hotel from the moment you walk in the door the staff know everything about your preferences.

Onboarding

Supercharging editorial content recommendations

Go from reserved spots on the hero carousel that are different for each user to Google-style, inline text recommendations that can be even more effective.

E-Commerce

Better E-Commerce with Redfast

When 95 of the 100 people that visit your site leave without buying, it is clear that there is more to optimizing your e-commerce experience than SEO and keywords. See how Redfast can help you change the way to treat visitors to your site.

Integrations

Supercharge Amazon Pinpoint with Redfast

Amazon Pinpoint, the same service that Amazon uses to send you messages about your packages, is now supercharged with powerful personalization from Redfast.

Interested in learning more?
See how marketing, growth, and content teams are impacting over 50 million users each month.
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