Maximize Customer Renewals

Preemptive account management, sales acceleration, customer onboarding, and differentiated service.
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Guide your customers and engage your account teams based on product usage trends.

Organize

Redfast automatically organizes active customers into account, engagement and renewal pipelines

Evaluate

Creates Engaged and At Risk segments automatically so you can take the guess work out of renewals and upsells.

Engage

Engage customers and your account teams with actionable guidance proven to increase engagement and satisfaction.

Succeed

Increase customer renewals and upgrades by 30% or more with Redfast.
Salesforce with Redfast

Salesforce with Redfast allows you subscription businesses to extend off-portal messaging to on-portal user experience.
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Integrates with Salesforce Marketing Cloud, Sales Cloud, and Service Cloud to give your account teams a new way to impact customer renewals and satisfaction.

Increase customer renewals with the pre-built journeys in Journey Builder, Feed integration and much more.

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Uses

Onboarding

Introducing members to a new feature or content

Everyone loves grand openings because it's always great to start with a bang. However, a grand opening only reaches a small fraction of your potential customer base.

Renewals

Earning the annual plan renewal

Paid users are the cornerstone of every subscription business. These members produce revenue, fuel growth, and help advance our products. So why is it that we allow nearly one in three users to churn?

Renewals

Getting members to update billing information

It's 5x cheaper to retain an existing user than to acquire a new one. Rebill failures are an interesting example where most businesses do little, if anything.

Renewals

Calming renewal anxiety

We've all been there. The feeling of paying for something and not being sure that you are getting value from it.

Enterprise SaaS

What can enterprise saas learn from consumer saas

Enterprise software companies face some of the same challenges that consumer subscription businesses face. Usage remains the single best predictor of renewal. Breaking this down is the first step in increasing customer satisfaction and renewals.

E-Commerce

Better E-Commerce with Redfast

When 95 of the 100 people that visit your site leave without buying, it is clear that there is more to optimizing your e-commerce experience than SEO and keywords. See how Redfast can help you change the way to treat visitors to your site.

Interested in learning more?
Let us show you how Redfast impacts over 50 million users each month.
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