+ REDFAST
The Redfast - Recurly integration leverages rich subscriber information in Recurly to create prompts in Redfast that reduces cancellations, passive churn, and increase upsell. Empower business users to experiment with discounts, offers without any coding.
Use cases:
cancellation surveys
payment method update
dynamic paywalls
promote add-ons
discounts for at-risk users
shorten trials
+ REDFAST
The most popular uses for mParticle with Redfast are in reducing churn for subscription businesses. Existing cancel flows can be made much more dynamic and personalized with the combined solution, resulting in 20% or more improvement to cancellation.
Use cases:
personalized onboarding
increase registration
boost app installs
reduce renewal anxiety
metered prompts
expand editorial reach
+ REDFAST
Integration between AWS Pinpoint and Redfast enables a variety of new capabilities for AWS Pinpoint customers as well as Redfast customers by giving the ability to target users at their most engaged level.
Use cases:
omni-device messaging
behavioral targeting
editorialized recommendations
new user onboarding
engagement confirmations
content engagement
+ REDFAST
By leveraging SFMC Journey Builder, companies seamlessly integrate Redfast's no-code solution to deliver personalized in-app messages, including exclusive offers such as discounts, plan upgrades, giveaways, and more.
Use cases:
omni-channel engagement
behavioral targeting
cohort/lifecycle targeting
new user onboarding
engagement confirmations
content engagement
+ REDFAST
Extend the reach of AEP segments to in app users by connecting Redfast with the Adobe platform. Execute omnichannel journeys by connecting Redfast prompt outcomes with AJO.
Use cases:
omni-channel engagement
bi-directional data sync
1-click email cta
unified reporting
lifecycle marketing
triggered messaging
+ REDFAST
The Redfast - Evergent integration uses Evergent APIs to sync rich subscriber information directly into Redfast and enables 1-click plan actions. Apply discounts or change a user's plan without coding.
+ REDFAST
Redfast connects directly to Stripe using API Keys or Stripe connect to retrieve discounts, plans, SKUs and allows you to apply discounts and/or change plans directly from the prompt without redirecting.
+ REDFAST
Redfast connects directly to Zuora via APIs to enable to change a user's plan and apply a discount. Business users can A-B test offers without any coding.
+ REDFAST
Activating the SendGrid connector allows you to initiate a triggered campaign as a prompt action, enrich the user profile with opt-in collected information such as name, email, etc.
Don't just take our word for it
Redfast has been a great partner to our streaming business. Using their tools, we are seeing a 12% uplift in saving users with billing issues and 9% lift in saving users who intend to cancel. They held our hand throughout the set-up process but also taught us how to use the tools so that we can now launch new prompts, create A/B tests, and update existing prompts by ourselves. The tool is great, but the partnership with the Redfast team is what really tips the scale. I highly recommend using Redfast for your Lifecycle/Retention needs.
Kim P
Senior Director, Engagement
Redfast has been a game-changer for our customer retention efforts. With their expert guidance, we've experienced an immediate impact in preventing churn and reactivating subscriptions. Thank you, Redfast! Redfast's Guides feature has proven to be a transformative tool in our efforts to boost user retention. It has enabled us to launch step-by-step campaigns that optimize user behavior for engagement.
Sarah Hoffman
Senior Director, Growth Marketing
Yes, in multiple ways. You can specify an impression or user limit for the prompt. You can also specify a frequency cap for the prompt. You can also limit the prompt using a prompt budget if it is an offer or something with monetary value. You can also specify any or all of the above at the global level across all running prompts as well.
- Start with broad targeting to establish a baseline - Take the time to set up your prompts with 1-click CTAs - Create 2-3 variants of the prompt using A-B testing - Use Guides to show the prompt multiple times to a user using different formats for maximum conversion
Cancel save, upsell to premium plan, feature/content adoption are the three most popular uses for Redfast.
Text-only prompts and prompts with a gradient color background do very well. Design is important to make it consistent with the rest of your site but simplicity is just as important in communicating with a user.
Yes, for websites and WebKit-based TV apps that use a tag manager. For native apps on iOS, Android, Roku, and Fire TV, you can use APIs (no SDK) or add the Redfast SDK.
It depends. It can be as fast as one week or as long as one month. Deploying the tag, and selecting the first use case are critical dependencies to launching your first prompt. The sooner those are in place, the sooner you can launch.
You can contact a customer success team member to request us to add an integration to your platform.
Inline is a type of prompt that is designed to show up inside the page interspersed with the content on the page. A content card or tile inside a carousel or row is an example of an inline prompt.
Our sales and technology experts can answer all your questions and help you explore the easiest use case for a no-code proof of concept test.
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